Restaurant managers: Who would you rather hire: A server with five years experience, go-getter attitude, and hunger to learn or a recent hospitality management graduate who was top of their class but regularly wakes up on the wrong side of the bed? Roberta Nedry, president of Hospitality Excellence suggests going with the former. Most importantly the job needs to get done by someone who wants to make guests happy. Nedry gives her tips for managers to motivate good attitudes in the hospitality in...