Unfortunately, my mom spent the last five years of her life in and out of hospitals. Fortunately, it taught me a lot about how I wanted to be treated during my visits. Because of the severity of my mother’s condition, I was her primary caregiver. She suffered a severe aneurysm and became paralyzed, so we visited many medical facilities – I remember my experience at all of them, including the quality of the property and staff performance. It’s hard enough having to watch a loved one become ill. I...

In and out of the operating room, the process of surgery should be as painless for patients as possible. Cutting the stress out of going under the knife can make a world of difference for patients. Preparing for elective surgery is a very involved process, from dealing with insurance to getting ready to heal, which can mean speaking with a case worker and getting support from family and close ones. There’s a lot of communication with several parties going on for each patient. That’s why providin...