In a move that showed their stance against the Welsh government’s proposed tourism tax, the Welsh Association of Visitor Attractions (WAVA) encouraged more than 100 of its affiliated attractions across Wales to shut their doors in protest. The coordinated closures, which took place on December 10, 2024, aimed to highlight the potential damage the tax could inflict on Wales’ struggling tourism sector. WAVA, a trade body representing a diverse range of visitor attractions from historic landmarks t...

Enter your email below to access this content:

Already a subscriber? Please login

When travelers from around the world think of the United States, they don’t just envision iconic landmarks and diverse landscapes. The allure of America also lies in its special brand of hospitality. There’s an over-the-top swag when it comes to American service standards, distinguishing American service from its global counterparts. The U.S. has earned a reputation for offering a distinctive style of guest service, characterized by its familiarity, energy, and personalized attention. From bustl...

Enter your email below to access this content:

Already a subscriber? Please login

Have a guest experience tip? Click here to share.

Have a guest experience tip? Click here to share.

Tag Archives: tourism

Have a guest experience tip you'd like to share? Drop a line here.