Tag Archives: hotels

Monetizing Wellness Trends: 4 Strategies Hotels Can’t Afford to Ignore

Holistic wellness is trending, and you don’t need to run a spa to cash in. There’s a growing industry that consumers are flocking to, and hotels can directly capitalize off of it. With a $1.5 trillion market value across the globe, the wellness sector shows no signs of slowing down and is projected to grow by 5 to 10 percent annually. Recent research by McKinsey, a management consulting group, highlights a few key wellness categories that travelers are interested in:

Fitness Nutrition Sleep Min...

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What Hotels Should Know About New Airbnb Rules

Hoteliers can stay ahead of the competition by analyzing Airbnb's recent efforts to respond to guest gripes. These days, every hotel owner and manager must think about vacation rental competitors. That's why it's a good idea to learn what's bothering Airbnb guests, and what the company is doing to try to fix these issues. In November of 2022, Airbnb CEO Brian Chesky announced four big changes. "I've heard you loud and clear—you feel like prices aren't transparent and checkout tasks are a pain," ...

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The Basics of Maintaining a Clean Hotel Room

Cleanliness is one of the top concerns for guests, don’t fall short. Hotel guests expect their rooms to be comfortable, clean, and hygienic. Maintaining and cleaning hotel rooms is crucial to ensure the safety and well-being of guests. Proper cleaning practices also prevent the spread of infectious diseases and can help maintain the hotel's reputation. Hospitality experts conducted a research study analyzing keywords that appeared under hotel Google reviews. They found that “clean” was one of th...

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The Importance of Daily Room Cleaning: A Case for Hoteliers

Many hotels have moved away from daily routine cleanings since the pandemic, but continuing them in a safe manner can yield some dividends for you where customer service is concerned. Though you may see appeals to environmental concerns, others believe the real culprit is relatively low wages at hotels. In any case, many hotels have no plans of returning to the  daily cleaning schedule of yesteryear. There are some reasons to pay housekeepers enough to maintain that schedule, however. Guests may...

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Navigating Housing Policy Interference in Hiring: Insights for Hoteliers

Sometimes, workers would like to start a job in the hospitality industry but can’t find adequate housing in the area. Many struggle to find and maintain affordable housing, and those issues bleed into the hiring process since many workers are wary of making a long commute to and from work every day. As a business leader, here are some ways you can make the best of oft-complicated situation. As a business leader, here are some ways you can respond both to those workers and the public officials ma...

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The Top 3 Reasons to Go Above and Beyond with Housekeeping at Your Hotel

With online reviews and public comments, consumers are keener on where cleanliness could fall through. Now that every sort of thought and anecdotal experience is being uploaded online, readily available for thousands of potential viewers, hotels are being held accountable like never before. Not only have cleaning standards gone up after the COVID pandemic, but consumers are also being informed of all sorts of “red flags” or giveaways of a quick, superficial clean. A TikTok video produced by a fo...

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Harnessing Journalists for Your Hotel: 5 Strategies Beyond Breaking News

From hiring to boosting sales, reporters can prove helpful to business. If you’re having trouble with hiring or with sluggish room sales, you aren’t alone. Consider how reporters can help delineate those issues and why they might matter to the larger public. As fraught as the journalism industry is with issues and controversy now, there are ways you can marry your interests to those of reporters and possibly help bring traffic into your hotel. Read how routine journalism endeavors may benefit yo...

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Loyalty Programs are Your Friend

Giving your hotel guests perks can give you a steep revenue increase. In the competitive hotel industry, establishing and maintaining a loyal customer base is crucial for sustained success. Loyalty programs are essential tools for hotels, offering a variety of benefits to both guests and hoteliers. The influence of loyalty programs cannot be stressed enough. A study from research firm Phocuswright found that three-fourths of hotel bookings are linked to these programs. Cornell University’s Cente...

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4 Hotel Guest Experience Trends to Watch in 2023

Implement these guest experience hotel trends to create more bookings and greater revenue. The travel and hospitality industries has taken many hits since the pandemic began, including a significant drop in revenue combined with major labor shortages. Today, however, the hotel, travel and hospitality industries are in a “period of recovery,” according to hospitality news resource PressReader. “The U.S. Travel Association notes that hotel demand is back at 2019 levels and that Average Daily Rates...

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4 Ways This Small Hotel’s Outstanding Customer Service Won Me Over

This little hotel could have lost my business due to noisy guests next door. Instead, it won me over with a great owner and helpful staff. When I pulled up to the tiny hotel in the surfer town of Leucadia, California, I was excited to check in and settle into my retro-style room. Online reviews were positive, mentioning that the rooms were small but well-maintained. The location was excellent, within walking distance to the beach, along with many restaurants and shops. The beach town hotel was a...

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