The guest experience manager
Best Practices and up to the minute news on Customer Experience Management and Service Excellence
Best Practices and up to the minute news on Customer Experience Management and Service Excellence
Staying on top of trends is essential for restaurants to remain relevant. Square, a financial services platform, partnered with Wakefield Research to study 500 restaurant owners and 2,000 consumers to explain the current state of the restaurant industry. With the changing landscape of consumer behavior and the seeming unpredictability of the economy, businesses are adapting. Last year, around half of restaurant owners added new products or services to their businesses outside their usual food se...