Don’t overlook the many ways your hotel can use guest data to motivate repeat bookings, boost revenue and improve the guest experience. More guests are searching for and booking hotels earlier than they did before the pandemic. In fact, wearch windows have increased by around 20%, according to Expedia’s 2023 Quarter One Traveler Insights report . Your hotel can likely track search window changes, along with other new guest behaviors and expectations, with your hotel’s software programs. Tracking...
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