The guest experience manager

Best Practices and up to the minute news on Customer Experience Management and Service Excellence

Best Practices and up to the minute news on Customer Experience Management and Service Excellence

7 Tips for Making Your Restaurant Dog-Friendly

Don't miss out on winning the loyalty of dog-loving guests. Many restaurants opened patio dining areas for their guests to enjoy during the pandemic. Now that the pandemic emergency is over, plenty of restaurants continue to offer this feature. In fact, many restaurant customers now expect outdoor seating when weather permits as part of their guest experience. So, it shouldn't come as a surprise that many guests also like to munch outdoors with their mutts at lunch, dinner or during night out fo...

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