Banks beat credit unions in almost every area of customer experience. Credit unions used to be known for their stellar service. You could go to your local credit union and meet with a friendly staff member who would get you a loan for a used car or help you open a savings account. But a survey shows that credit unions are now lagging behind banks in most customer service areas except this traditional in-person service. "Credit unions continue a long, slow decline in member satisfaction that is n...
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