Handling Politics in the Guest Experience Role

I was discussing the subject of politics in the workplace with my closest coworker, and how best to talk about it. The solution he offered? Don’t. It’s a good rule of thumb, but the reality is that the conversations are often inevitable. Sooner or later, someone will bring up their political beliefs – either a coworker, a boss, a customer, or anyone else. It’s important to know how to navigate those conversations, especially for the guest experience representative, whose role is to create a posi...