The guest experience manager

Best Practices and up to the minute news on Customer Experience Management and Service Excellence

Best Practices and up to the minute news on Customer Experience Management and Service Excellence

How Federal Staff Changes Could Impact Your Rural Hotel

Old historic hotel and houses on downtown street in Broken hill city of Outback Australia - mining industry.

Federal workforce reductions are underway. Rural hotel owners may feel pressure from the fallout in the immediate future until efficient systems are set in place. Hoteliers in rural areas may experience delays in loan approvals, longer response times for federal assistance, and added uncertainty in an already challenging economic environment. GEM Journal compiled a guide on steps to take today if you rely on USDA-backed financing or other federal support. Below, you’ll find how these staff chang...

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