How Music Changes the Way Guests Feel, Wait, and Even Taste

If given the choice, it might be tempting to put on a favorite playlist or album on the workplace speakers. But music selection can have a stark impact on how guests perceive their experience. Whether in the hotel lobby, a private spa, or a busy restaurant, the overhead music needs to match the desired atmosphere. The time of day or peak hours should be taken into account, too. But the choice might not be as simple as one might think — even the smaller aspects of a song, like the speed or repeti...