Mornings are crucial in hospitality. Many people wake up with requests, while others need assistance resolving issues that arose overnight. A well-run morning shift sets the tone for the entire day. Yet, in hotels where the morning hours tend to be quieter, employees may take a more leisurely approach, scrolling through social media instead of tackling tasks that could benefit their colleagues later. Instead of allowing this downtime to go to waste, employees should focus on the work that will h...
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