There’s no one-size-fits-all approach when it comes to serving hotel guests ranging in age from Generation Z, who are in their early twenties or late teens, all the way up to the preferences of the Silent Generation, most of whom are now in their seventies or eighties, according to Hospitality in 2025: Automated, Intelligent and More Personal, a report from Oracle Hospitality For example, the report found that nearly 35% of Generation Z and millennial (age 26 to 41) are “very interested” in stay...
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