The guest experience manager
Best Practices and up to the minute news on Customer Experience Management and Service Excellence
Best Practices and up to the minute news on Customer Experience Management and Service Excellence
A recent study has uncovered alarming news for southeast Florida’s luxury real estate and hospitality industries: 35 high-end hotels, condos, and other buildings are sinking and settling at unexpected rates. The phenomenon, attributed to vibrations from nearby construction, according to research from the University of Miami, raises serious concerns about the future stability of these multimillion-dollar properties. Among the affected properties are some of the most iconic names in luxury living ...