The guest experience manager
Best Practices and up to the minute news on Customer Experience Management and Service Excellence
Best Practices and up to the minute news on Customer Experience Management and Service Excellence
Live events have made an incredible comeback in recent years. Have you attended one recently? You’ve probably noticed how technology plays an important role in managing the whole thing. Since the pandemic, the Global Live Events market grew by nearly 54% (from 2020 to 2023). Last year’s Live Events Market Report projects an increase of $695 billion in the next few years, while market research company Technavio predicts a bigger jump of roughly $1,008 billion. The forecasts may differ, but the co...