Amp up your connectivity to cater to business travelers, digital nomads and remote workers. There's one non-negotiable when it comes to tapping into the remote work trend: fast, free internet. I recently stayed at a 4-star boutique hotel on the coast of Uruguay, looking for a quiet place to get some work done before a long trip home. I had a spacious room and a balcony with great views of the country's famous sunsets. But my delight ended when it came time to work. My internet connection kept cu...

Technology doesn’t have to take the “personal touch” out of the guest experience. In fact, self-service options could make hotel staff even more accessible to guests. Over the last couple of years, interest in using hotel guest self-service options has rapidly accelerated, according to “Hospitality in 2025: Automated, Intelligent and More Personal,” a report from Oracle Hospitality and Skift, a hospitality industry intelligence platform. “Hotels have to find a way to be efficient and adaptable i...

Smart devices, hubs and phone apps that guests can use for entertainment, comfort, services and more help guests feel right at home during their stay. Today’s hotel guests are used to the convenience of “smart” devices in their homes like video doorbells, smart refrigerators, televisions and other appliances that can be controlled by a phone app or voice-activated via smart “hubs” like Amazon Echo, Google Nest or Samsung SmartThings. So, it makes sense that hotel guests also appreciate the conve...