Tag Archives: winter holidays

Close-up picture of waiter's hands wearing white gloves holding a tray with red wine, serving alcohol drinks. Catering service at special occasion, event. Hospitality industry concept.

New Year, New Opportunities: How Hospitality Leaders Can Start Strong in 2025

Guest Experience News,

As the hospitality industry enters 2025, professionals such as hoteliers, restaurant managers, concierge employees, and travel agents have a pivotal opportunity to realign their strategies. The global hospitality market is projected to reach approximately $1.063 trillion by 2028, growing at a compound annual growth rate of 10.24% between 2022 and 2028. Travelers are increasingly seeking personalized and sustainable experiences, and the beginning of the year is an ideal time to adapt to emerging ...

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Multiracial young creative people are celebrating holiday in modern office. Group of young business people are drinking champagne with sparkling bengal light.

Your Holiday Work Party Matters More Than You Think

Leadership,

The end-of-year holiday party is more than just a chance to mingle and indulge; it’s a vital opportunity for companies to show employees they are appreciated. Employee satisfaction and retention are increasingly tied to workplace culture. In this case, a lackluster holiday celebration can leave staff feeling undervalued and disconnected as the prime time for job searching approaches. Consider my friend’s recent experience with their company’s underwhelming holiday party: a lack of seating, raw v...

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Zurich, Switzerland - November 23, 2023: Christmas market in front of the opera house at the Sechselautenplatz square-Bellevue in Zurich at sunset

Travelers Plan to Spend More Money on Their Holiday Festivities This Year

Guest Experience News, , ,

After years of cutting back spending due to rising inflation, Americans are ready to open up their wallets for the holidays. Deloitte's 2024 Holiday Travel and Insights shows more than half of Americans (49%) plan to travel between now and the New Year. Their budgets have increased 4% from last year, with most planning to spend just under $3,300 on their trips. "Enthusiasm for holiday travel keeps climbing as travelers look to make the most of the season by visiting friends and family," says  Ka...

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Woman and her child holding presents and delivering them on car to home. Holidays concept. Time of Christmas Eve.

Winter Travel to Increase 10% During Holidays – Is Your Staff Prepared?

Guest Experience News, ,

Hoteliers and restaurateurs: expect big crowds over the next month. Online travel agency Expedia just released its “Winter Travel Outlook.” Data shows a 10% increase in holiday travelers from last year. Expedia’s findings are from flight data. The more flights booked, the more likely you can expect hotel bookings to increase. Here are the locations where business owners can expect the most holiday travelers:

2024 Winter Holiday travel trends Solo travelers and smaller crowds plan to travel more...

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Happy Asian woman tourist in winter coat holding umbrella walking down small town street in snow day. Attractive girl enjoy and fun outdoor lifestyle travel countryside on winter holiday vacation.

Solo for the Season: Holiday Plans for Independent Travelers

Insights,

Nearly a quarter of Americans are setting out on an unconventional winter mission – they’re spending the holidays enjoying time alone. Their solitary itineraries will range from cozy cottage getaways to exciting urban escapes. Skipping out on family meals and board game marathons might sound odd, but Americans are embracing independent trips even as many still dedicate much of their holiday time to family. While most people plan to spend their holidays entirely with family, at least 1 in 5 trave...

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Winter holiday ski resort woman roasting marshmallows in BBQ firepit afterski fun leisure activity with friends. Couple grilling marshmallow stick in fire.

Weatherproofing Paradise: How Resorts Can Thrive in Winter

Competitive Intelligence,

Hospitality is built on the promise to deliver a great experience. For oceanfront resorts and hotels, guest satisfaction revolves around sun, sand, and surf. But what happens when Mother Nature decides to play a different hand? As climate change brings unpredictable weather patterns, even typically temperate coastal destinations may face sudden cold snaps, gusty winds, or rainy days – especially during off-peak season. For guests who have booked months in advance with visions of sunny beachside ...

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Happy family at sunset. Father, mother and two children daughters are having fun and playing on snowy winter walk in nature. The child sits on the shoulders of his father. Frost winter season.

It’s Prime Time To Focus on “Shoulder Season” Guests

Insights, ,

For many travelers, the allure of peak season is undeniable: celebrations, weather, and activities naturally attract more business. But savvy travelers are discovering that the shoulder season – the quieter months between peak and off-peak travel times – offers unique benefits of its own. The shoulder season provides an ideal opportunity to attract guests who appreciate the perks of a more relaxed experience and want to make the most of their budgets. Shoulder seasons vary depending on location ...

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New Year's decoration of the large foyer of holiday-themed hotel.

5 Holiday Upsells That Turn Check-In to Cheer

Emotions, Perceptions, Feelings, ,

The holidays are more than just a busy travel period – they are the perfect opportunity to offer special extras that help guests make magical memories. With travelers eager to embrace the season, thoughtful upselling can turn ordinary days into festive stays. But upselling during the holidays isn’t just about increasing revenue. The focus must always remain on guest satisfaction and building brand loyalty in the long run. Guests traveling for the holidays seek unique moments, personalized touche...

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