The guest experience manager

Best Practices and up to the minute news on Customer Experience Management and Service Excellence

Best Practices and up to the minute news on Customer Experience Management and Service Excellence

What to Consider Before Hiring General Counsel

Attorneys have to deal with a litany of issues where business operations are concerned, and what your company needs is a team that knows a little about what might seem like an impossibly broad amount of hospitality law, employment law, and a great deal more. One person may not be able to cover as much as the job might take, but here are some factors you would be smart to consider prior to adding to your team of lawyers. How well can they explain risk? Being proactive is essential where lawyering...

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