The guest experience manager
Best Practices and up to the minute news on Customer Experience Management and Service Excellence
Best Practices and up to the minute news on Customer Experience Management and Service Excellence
Higher enrollment in education is down, exacerbated by the pandemic. Birth rates in the States are down, too. If there are fewer people attending college this year and in the years to come, it might be more difficult to find the employees you want if and when they choose other industries. In time, the hospitality industry may become more comfortable hiring people without a college degree. The trend is already happening in the public sector, too. Connecticut is among several states that have drop...