Tag Archives: employment

Happy home caregiver assisting her senior patient with walking through the kitchen.

The Reality of the Labor Crunch in Assisted Living Facilities

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An elderly family member living in an assisted living facility that costs more than $5,000 a month complains about the cold food she’s receiving. When she enters the dining hall, she’s told her meal will be ready shortly — but that’s where the breakdown begins. Her tray is prepared, then left sitting in the back of the kitchen. Staff members are stretched thin, juggling meal service with the needs of residents who require help with medication, mobility, and basic daily care. The result is a tray...

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Restaurant Industry Still an ‘Economic Powerhouse,’ Despite Struggles

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Despite a more hesitant customer base and hiring challenges, the restaurant and food service industries could exceed $1 trillion in sales and add more than 100,000 jobs in 2026, says a new report from the National Restaurant Association. The projections suggest an industry regaining some footing after a year marked by softer traffic and profitability strain. While operators express cautious optimism about sales growth, many remain focused on controlling costs and navigating continued labor chall...

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Analysis: Casino Job Openings Remain Stagnant, but Aren’t Disappearing

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Casino and gambling industry employers won’t be rolling the dice on job growth any time soon. But workers themselves could still win big if they bet on the right occupation. A new Oysterlink analysis of U.S. Bureau of Labor Statistics data found that employment across the casino and gambling industry will remain roughly the same through 2034. “Looking only at total job growth misses the bigger workforce story,” said Milos Eric, co-founder and general manager of OysterLink, a hospitality jobs pla...

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Benefits of Seasonal Staffing for Guest Experience Managers

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Peak business seasons differ for every location; hotels may offer hospice to skiers looking for fresh powder, tourists wanting to see unique blossoms, or enthusiasts visiting for a local festival. Regardless, businesses must be appropriately staffed to handle the rush. Bringing on full-time team members to accommodate temporary increases in guests is costly – but so is missing out on opportunities due to understaffing. Seasonal employees are the solution for fulfilling that need. This employment...

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5 Frontline Hospitality Roles Driving Hiring Demand This Year

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From delivery drivers to cooks, cashiers and baristas, jobs that directly affect guest experience are expected to be the most in-demand for the hospitality industry, according to new research. OysterLink, a job platform for restaurant and hospitality professionals, gathered and analyzed nearly 180,000 hospitality job listings posted on its site in the fourth quarter of 2025. Across restaurants, hotels, food service and other hospitality-related industries, the Top 5 roles are largely entry-level...

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Community Building Practices for Every Organization

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What if you had the power to increase the lifespan of your clientele? In a way, you do – we all do. A survey cited by Harvard of older adults found that the more frequently they socialized, the longer they lived. The Centers for Disease Control lists the benefits of social connection as lower stress, better sleep, and a longer, healthier life. And if the health benefits aren’t convincing enough, a focus on community can increase profit, too. Happier employees leads to less turnover and less spen...

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5 Ways Hospitality Providers Can Attract More Applicants

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With long hours and low wages, hotels are finding it difficult to attract qualified applicants to take on many of their positions. In a report by the American Hotel &Lodging Association (AHLA) 65% of hotels surveyed noted labor shortages. Seventy-one percent of the hotels said they had job vacancies that they were unable to fill despite active searches. On average, hotels are attempting to fill six to seven open positions per property. Though a majority of hotels are offering higher wages th...

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Black Representation in Hospitality Leadership Below 10%, Analysis Finds

Industry News,

The hospitality industry’s leadership does not accurately represent the diversity of its workforce—particularly when it comes to Black professionals. OysterLink, a hospitality jobs platform, recently analyzed U.S. Bureau of Labor Statistics data and found that the number of Black workers in leadership roles decreased from 11.3% in 2022 to 9.5% in 2024. “Black representation in management has barely moved in five years,” Milos Eric, co-founder and general manager of OysterLink, stated in a news r...

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One-On-One Meetings Elevate the Whole Team

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Customer satisfaction is in the hands of customer service representatives. Associates must be up to the task, and proper guidance is paramount. Relying only on scheduled group meetings can be less effective, as there’s inadequate time to give personalized feedback, and recollection of mistakes and successes will be fuzzier. Instead, having one-on-one time with employees and reprimanding or celebrating occurrences immediately will make it more memorable and meaningful. It’s a manager’s duty to he...

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How Hospitality Leaders Should Hire for Guest Experience

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When guest experience breaks down, it is rarely because someone lacked technical knowledge. It fails when the person facing the guest does not have the judgment, empathy, or motivation to act in the moment. For hospitality leaders, that makes hiring one of the most consequential decisions they make, not just for service quality, but for culture, loyalty, and long-term performance. “For me, the way I successfully led hotels to profit was always through hiring,” says Peter Ricci, who leads Florida...

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