The Argument for 24-Hour Desk Staff in Hotels

You want staff there for emergencies. Inevitably, the building or a guest in the building will have an issue that they will expect you to handle in a prompt manner. If you don’t, you will have an ornery line in at the front desk that next morning. Having a point person there to help could go a long way toward avoiding those issues or cutting them off before they escalate and render you helpless and scrambling to fix them. In some parts of the country, hotels attract the homeless for obvious reas...