Implement these strategies for the optimal digital customer experience.

Heading to a new city for a job is no small task, and you want to put your employees in the best possible position possible. Many times, they aren’t even aware of the right to questions to ask, and you can provide the right answers if and when they ask.

An annual appreciation fest leads to lower turnover rates and higher employee satisfaction.

The hotel titan plans to launch "glamorous camping" lodging collection in 2025.

Deloitte research shows nearly half of Americans will travel this holiday season and spend 4% more than last year.

A new report shows an increase in an already busy travel season.

If you’re seeing competitors get their own facelift(s), don’t panic. Read below to see what you should be considering prior to a hotel renovation that could take a while.

Today’s guests seek local experiences that immerse them in your city’s culture, dining and entertainment offerings.

Don't sleep on these five emerging AI trends in hotels.

Offering a digital concierge is one more way your hotel can stand out from competitors.

Save time, money, and headaches by providing guests with truly useful products and services.

Concierges that attain Les Clefs d’Or membership are highly respected in the hotel industry.

It’s time for businesses to embrace their secluded locales.

Tax benefits are chief among the concerns of some in the philanthropy world, but where might the hotel industry fit?

A sex trafficking lawsuit can influence how the industry combats a disturbingly nefarious crime.

Hospitality experts stress these tips as the country looks toward future campaign trails.

Casinos are growing in popularity. If you add one in the years to come, be prepared for some complications.

A host of trends from decades ago mean fewer folks are going to college. What does that mean for hotels that hire staff partly because they went to and through college?

Winter mavericks are making room for some “me time” this year.

Don’t serve up these restaurant turnoffs that send guests to your competitors for their next meal.