For The guest experience manager
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While luxury offerings remain resilient to economic disruptions, companies such as Marriott are forecasting a potential slowdown in occupancy rates.
Today’s hotel guests want the soul of old-school hospitality and the seamlessness of smart tech. Here’s how forward-thinking properties are accommodating both.
New hotel regulations kick in this month, setting a national benchmark for worker protection and guest security.
Plenty of public-sector employees around the country now find themselves jobless, and you have an opportunity to hire them if and when they apply. What should you be considering?
A new white paper by Otelier sheds light on how data-driven strategies and automation can redefine success in the hospitality industry.
The wealthiest travelers seek exclusive experience-driven travel, while the mid-market hotels struggle to seek funding.
Construction vibrations threaten iconic luxury properties.
The hotel titan plans to launch “glamorous camping” lodging collection in 2025.
Prices are rising and guest satisfaction is decreasing.
Omnichannel customer experience tops the list of 2023 retail trends.